Pick and Pack

pick and pack illustration

Pick and Pack Fulfilment

For over 35 years, JEM has been improving and perfecting the pick and pack process. Our Despatch Process System ensures speed, accuracy and efficiency, with our expert staff double-checking each order and packing to your criteria. We aim for continuous perfection, so precision is vital to ensure that your customers always receive their exact order, to your specification. When you utilise our pick and pack services, you’ll be given the freedom to focus on other aspects of your business while we take care of the rest.

JEM’s Pick and Pack Solutions Can Provide:

  • Specialist dedicated warehouse staff
  • Order processing, double-checked to prevent errors using our barcode system
  • Clear picking labels with warehouse locations
  • Same day despatch, subject to agreement
  • Neutral packaging sourced for your products
  • Bespoke packing and gift wrapping available
  • Kitting services
  • Large selection of couriers and shipping choices
  • Premises Alcohol Licence
  • Pick and pack warehouse in Surrey

Same Day Despatch

At JEM, we aim to process your customer orders as soon as they arrive, whilst always maintaining consistent accuracy. Promptly after your customer orders reach us, they are processed, picked, packed and typically with the couriers the same day (stock permitting and subject to a cut-off point). When you choose our pick and pack fulfilment services, you’ll have peace of mind that your customers will receive their goods in a fast, efficient manner, resulting in fewer queries.


When a customer receives their package, first impressions are crucial. With that in mind, we only source quality packaging, sure to impress every customer, time and time again. We also strive to reduce our impact on the environment by reusing packaging where possible.

Bespoke Order Picking and Packing

We treat our clients individually, ensuring your business’ ethics and branding stand out when items are despatched. Providing a personal and individual touch to parcels can also make an enormous difference to a company’s reputation, successfully separating you from your competitors. Furthermore, we also provide personalised gift wrapping and custom messaging to enhance each customer’s experience with your brand and promote repeat purchases.

Kitting Services

Kitting in fulfilment refers to assembling several individual items from different suppliers. We assemble kits in-house if needed and orders are despatched as finished products. We match your high standards with our first-class service, so your product leaves us exactly as you envisioned.

Postal Services

Once your orders have been prepared using our pick and pack services, we can then offer an extensive range of delivery options. Additionally, we provide the choice of 24-hour delivery with Royal Mail, DPD, and Tracked International with UPS. We also offer competitive courier options, tailored to your business and customers’ needs. If you have existing postal accounts in place, we’re happy to adopt these services.

Want to learn more about our pick and pack services? Get in touch by calling 01483 204444 and speak to one of our friendly team members today who will be happy to answer any questions you may have. Alternatively, simply fill out the form below and we’ll get back to you shortly.